During this difficult time, we are working hard to maintain our level of customer service while operating under the standards set by the CDC and government.
We will process your order as quickly as possible, but because of the circumstances impacting us & our carriers, delivery may take longer than usual.
We are currently at 1-2 day order processing times.
Please do not call to check on order or return status, Please email us at firstname.lastname@example.org, This will allow us to assist those customers that need to change or cancel their order on the phone.
Currently freight companies in some circumstances are taking 2-3 weeks to deliver packages due to the increased volume, and restrictions throughout the country. Your delivery time is based on your conditions locally and we have no control over them.
IF YOU NEED YOUR ORDER QUICKLY PLEASE CONTACT US FOR IN-STOCK STATUS!!!
All orders are subject to authorization and approval. In addition, any Free Shipping Offers are subject to Shop Big Sky Harley's discretion regarding Shipping Method (USPS, UPS Ground, etc). Any additional shipping costs are detailed in your shopping cart and at checkout. We generally do not ship on weekends, except for peak holiday demands.
Quick Order Processing and Shipping. Most products ship within 1 Business Day, but this may vary for select sizes and individual products. Accurate shipping lead times are displayed on the carriers' web pages. Free Shipping offers are not eligible for Overnight or Priority Shipping. All other orders will ship out within 7-10 business days.
Order quantities visible on the site are not guaranteed. If we happen to be out of stock on an item upon your online purchase(s), we will contact you by email to advise.
We ship via USPS or UPS Ground to most of the United States(Lower 48). We do not accept ANY international orders, any internationally issued credit cards, or any non US-verified PayPal orders.
Most orders are received within 7-10 business days from the date they are placed online but our policies do state that all orders can take 14 days to arrive. Vendor Direct items usually take longer (Painted parts, speedometers, manuals etc). Please note that many of our products go on backorder from our supplier, and that we do not have control over the timing of backorder dates.
Your satisfaction is our top priority. All questions or comments can be addressed by the following outlet:
Big Sky Harley-Davidson
4258 10th Ave S
Great Falls, MT 59405