COVID-19 UPDATE: SHIPPING US-ONLY. EXPECT DELAYS.
Like many companies, we are taking steps to ensure the health and safety of our employees and customers during the COVID-19 pandemic. Shopbigskyharley.com is still shipping parts within the United States from our dealership located in Great Falls Montana. However, due to school closings and modified operating procedures meant to protect our customers and our employees, your shipment may be delayed 3-4 business days.
Please follow email status updates to be notified of changes in availability and delivery speed in real-time. The team at Shopbigskyharley.com would like to thank you for your ongoing support. We appreciate your patience during this extraordinary time.
- “3-4 day shipping delays,” means if your order says “in stock” – and we would normally ship that part same-day, that same part will now take 3-4 additional days to leave our facility. After we ship the part, then your transit time will begin.
- Transit Time Delays: There may be additional delays with UPS, USPS and your local postal carriers that are out of our control. Please keep an eye on tracking information.
- Items that are not in-stock may be delayed due to manufacturer delays out of our control.
- If your order contains In Stock and Backordered parts, the In Stock parts will be held until your entire order is ready to ship unless you call to request split shipping.
- Customer service may have a longer wait than usual. The Corona pandemic and 6-foot requirements have affected our staffing capacity. We are doing our best to answer your questions as quickly as possible.